AB01900
RECEPTIONIST
Level 2
Reports to (Hierarchical)
Administration Manager or HRCo
Reports to (Functional)
Administration Manager or HRCo
Job Family
HR & FIN
Main Purpose
Receive and transfer, according to standard protocols, incoming calls and visitors, to provide them with accurate information or alternative ways to obtain it.
Accountabilities
- Receive and welcome visitors.
- Operate the telephone switchboard and deal with all incoming, outgoing and transferring of calls.
- Provide general information and refer all non-routine information to supervisor.
- Update the telephone directory, record changes and distribute updates as necessary.
- Distribute and handle all incoming and outgoing correspondence.
- Keep the reception premises neat and tidy.
Education
Literacy
Experience
Not required.
Languages
Essential, mission working and local languages.
Knowledge
Essential computer literacy (word, excel, internet)
Competencies
- Commitment.
- Flexibility.
- Stress Management.
- Results.
- Teamwork.
- Service.